Mastering Communication With Seriously Ill Patients: Balancing Honesty With Empathy And Hope
Mastering Communication with Seriously Ill Patients: Balancing Honesty with Empathy and Hope
Physicians who care for patients with life-threatening illnesses face daunting communication challenges. Patients and family members can react to difficult news with sadness, distress, anger, or denial. This book defines the specific communication tasks involved in talking with patients with life-threatening illnesses and their families. Topics include delivering bad news, transition to palliative care, discussing goals of advance-care planning and do-not-resuscitate orders, existential and spiritual issues, family conferences, medical futility, and other conflicts at the end of life. Drs. Anthony Back, Robert Arnold, and James Tulsky bring together empirical research as well as their own experience to provide a roadmap through difficult conversations about life-threatening issues. The book offers both a theoretical framework and practical conversational tools that the practicing physician and clinician can use to improve communication skills, increase satisfaction, and protect themselves from burnout.
Advance Praise for Mastering Communication: "Clear, concise, and brimming with useful advice, Mastering Communication With Seriously Ill Patients is one of those rare books that manages to be both eminently practical and thoroughly enjoyable. Written by three of the most important figures in the field of doctor-patient communication,...